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Answers to Frequently Asked Questions


Table of Contents

  1. Should I purchase foreign currency before leaving on my trip?
  2. I'm a business traveler. What are the advantages of using Thomas Cook for my needs?
  3. How much foreign currency should I purchase before I leave?
  4. Why are your foreign exchange rates so much different from those in the newspaper or on TV?
  5. Where can I find one of your offices?
  6. What are the advantages of using international phone cards?

Should I buy my currency here or abroad?

There are several reasons why you should always have the foreign currency you need before you arrive at your destination.

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I'm a business traveler. What are the advantages of using Thomas Cook for my needs?

In addition to the convenience of purchasing your foreign currency before you leave on your trip, Thomas Cook provides business travelers with following benefits:

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How much foreign currency should I purchase before I leave?

This is largely dependent on your spending habits and length of stay, we generally recommend a $100.00 per day. Through our experience, and in speaking to customers, we often think it is best to take a combination of foreign cash and travellers cheques.

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Why are your foreign exchange rates so much different from those in the newspaper or on TV?

Foreign exchange rates that your normally see printed in the paper are those reserved for financial institutions and corporations who buy or sell over a million dollars of currency.

If you look closely at the bottom of the rate chart you should see "for trades over $1,000,000. These rates are called "spot" rates, and are traditionally used by investors to see how the foreign exchange market is moving. These rates are not available for travelers to take advantage of.

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Where can I find one of your offices??

You can find the office most convenient to you by simply calling 1-800-Currency. Our skilled Customer Service Representative will be able to assist you with directions and offices hours. In addition, we also provide home or office delivery right to your door.

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What are the advantages of using International phone cards?

Phone cards are great for travelers for several reasons:provide a safe and secure option for calling long distance. If you lose your home phone calling card, you could be responsible for all calls made on it. help you save money and stay within you travel budget. No unexpected surprises when you get back home.make a great gift for someone travelling overseas. A reminder that they should keep in touch with you.are rechargeable. No need to buy multiple cards.

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The information contained in this web site is deemed reliable but is not guaranteed. Every effort has been made to ensure the accuracy of data based on available sources.

Copyright 1998 Thomas Cook North America. For comments concerning this page and design: Vanessa Howle

This page was last updated Sept 1998